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Need support? E-mail us! But please use the right address:

wallet@waterfallsw.com Wallet Support
ivideo@waterfallsw.com iVideo Support
typeset@waterfallsw.com Typeset Support
feedback@waterfallsw.com General Questions
sales@waterfallsw.com Site licenses, lost serials, etc...

We will usually respond to emails within 3 business days, if it is an important matter. Please don't email multiple addresses!
Forgot your serial number? Enter your email address below and we'll automatically email it to you.* If you changed email addresses, you can email us and we'll help you out.

 
* Will only work for customers who purchased after June 12th, 2005
Here are some quick links to our application help databases. These links require that the application you click is installed on your Mac.

Wallet Help Wallet Help Documentation
iVideo Help iVideo Help Documentation
Typeset Help Typeset Help Documentation